WEBINAR

How to Translate Customer Feedback Into Action

A realistic plan for product managers with limited resources

Watch on-demand

Register here:


Featuring:

Christy Culp
Melanie Fox

Product Manager,
Apptentive

 

Christy Culp
Ryan Galloway

Senior Product Marketing Manager, Apptentive

Join Melanie Fox, Product Manager at Apptentive and Ryan Galloway, Senior Product Marketing Manager, for a webinar focused on how to translate customer feedback into action.

In this webinar, we’ll cover:

  • Tangible advice from real product experts
  • Feedback collection: How to collect feedback, where to collect feedback, and who to collect feedback from
  • Types of customer feedback (qualitative vs. quantitative, NPS, CSAT, surveys, etc.)
  • How to use different types of feedback whether it’s negative or positive
  • Strategies for closing the feedback loop
  • And more!

Register now

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Featuring:

Christy Culp
Christy Culp

Chief Customer Officer, Apptentive

 

Christy Culp
Ashley Sefferman

Director of Marketing, Apptentive

Our annual deep dive into mobile engagement

Join Christy Culp, Apptentive’s Chief Customer Officer and Director of Marketing, Ashley Sefferman, for a discussion on 2022 mobile app trends and category-specific benchmarks to help quantify your app’s success. This webinar is on Wednesday, March 23rd at 10am.

Christy and Ashley will share findings from Apptentive’s annual mobile app engagement benchmark report, which is based on data from over 1 billion mobile consumer voices. We'll talk about insights applicable across the mobile landscape, and we'll also dive into benchmarks that are specific to your industry. Industries covered include Media & Entertainment, Finance, Healthcare, Shopping, Food & Drink, Travel, Business Services, Personal Services, Utilities, and Education.

Register