How is COVID-19 affecting your customers?

During COVID-19, customers are expecting a mobile-first experience where their voices are heard. Our proactive communication tools have been helping our customers drive mobile engagement and retention for years. Right now, we can help you: 
  • Reduce call center volume
  • Evaluate customer readiness and comfort for onsite experiences
  • Measure customer emotion and listen to what they need
  • Use mobile to announce changes, discounts, and more
  • Transfer your onsite loyalty programs to digital experiences
Let's Connect
We tailor each conversation to your specific business needs. Contact us today and see for yourself!

You'll be in great company

Alaska
Buffalo Wild Wings
The Economist
JetBlue
Alkami
CNN
Norwegian Cruise Line
Overstock

Apptentive gives us a platform to pull all of our customers’ voices into one channel, and gives us an overall picture of what they say, how we can improve, and how to build our strategy on it. We love the great responses and positive feedback, but we see huge benefit from the critical responses and how we can improve.”

Katie Rice, Product
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