APPTENTIVE GUIDE

Guide to Mobile App Ratings & Reviews

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So, you want a five-star app?

Reaching the hallowed halls of the five-star app club isn’t magic. It’s science. And art. In this new guide, we collected data from hundreds of app consumers and one hundred top-ranked apps to help you boost your ratings and reviews, and ultimately, drive discoverability and loyal customers.

INSIDE, YOU'LL FIND:

  • New data around why ratings and reviews matter more than ever
  • Why your app doesn't have five-star (and how to fix it)
  • How to tap into your 'silent majority' of customers to gather valuable feedback, which leads to higher ratings and reviews
  • How to evaluate your customer experience to ask for ratings and reviews at the right time
  • And so much more!

A better way to communicate with customers:
Humanize the mobile experience

MAKE YOUR BRAND ACCESSIBLE

Use mobile as a vehicle to listen and respond to customer conversations.

PROACTIVELY ENGAGE AT SMART TIMES

Communicate intelligently with your customers at the right place, right time, and with the right people.

MAKE DATA-DRIVEN DECISIONS

Glean insights, learn, and take action based on customer feedback.