Banking, fintech, and insurance companies are uniquely positioned to build relationships with mobile consumers—but few tap into their app’s full potential, leaving missed connection opportunities on the table. If you’re in finance, it’s time to reevaluate how you use your app for feedback collection and relationship building.
Join Veronica Rosenberg, Manager of Apptentive’s Customer Success team, and Marta Mueller, Apptentive Customer Success Manager, for a discussion on strategies the world’s most successful finance apps use to gather and act on customer feedback. By attending, you’ll learn:
- How 2020 impacted mobile finance behavior
- Why capturing and acting on customer feedback is key to growth
- 5 tactics best-in-class finance apps use to gather and act on customer feedback
Veronica and Marta will also share findings from Apptentive’s annual mobile app engagement benchmark report, which is created for companies seeking to understand how their customer feedback and engagement metrics stack up against their marketplace. The 2021 report includes data from 862 iOS and Android apps with 5,000+ active users, with a focus on the finance app category.
Meet the Presenters